5G Leadership Skills: Conflict Resolution (CE ARRT)

Course Format: Interactive
Course Credit Type: CE ARRT
Course Credit: 1.00
Rewards Points Earned: 125
Course Category: *Imaging, **Self-Study/On-Demand, Soft Skills
Course Producer: AltusLearn
Course Cost: $99.99
Mobile Friendly: No
Course Release Date: December 04, 2019
Course Expiration Date: December 04, 2021
Program Summary:

Workplace conflicts are inevitable. It is when conflicts go unaddressed that they have a negative impact on productivity, team work and leadership. Using conflict resolution strategies in the workplace helps maintain a healthy work environment. Effective conflict resolution can ultimately lead to personal and professional growth and can also positively impact a leader’s effectiveness and reputation.

Learning Outcomes:
  • Learn to identify potential sources of conflict.
  • Learn strategies for conflict resolution.
  • Explore how to de-escalate and defuse conflict.
  • Master tools to manage and decrease chances of potential conflict.
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