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Turner Talks with Cheryl Turner: Leadership Topics - Leading Different Personalities and Generations (CE ARRT)

Course Format: Online Video
Course Credit Type: CE ARRT
Course Credit: 1.00
Rewards Points Earned: 25
Course Category: **Self-Study/On-Demand, *Imaging, *Turner Talks, Leadership
Course Producer: AltusLearn
Course Cost: Free
Mobile Friendly: Yes
Course Release Date: May 05, 2020
Course Expiration Date: May 05, 2021
Program Summary:

Join Cheryl Turner, Denise Adcock, Mary Cowan, and Jordan Johnson for the next installment of our leadership series of Turner Talks. Today, the panel will discuss the challenges and strategies of leading a group with differing personality to best optimize performance as well as efficiency, as well as the differences in interacting with a new generation of team members.

Outline/Objectives:

  1. Leadership and dealing with differing personality traits of the staff to best optimize performance and well as efficiency
  2. Various levels of work ethic, despite generation or experience
  3. Motivational drivers ie personal, admin, monetary
  4. Elements of learning; evaluating strategies in terms of effectiveness and application
  5. Development of soft skills
  6. Office Etiquette
  7. Preferred communication and work styles
  8. Identify and compare the strengths of the team.
  9. Enhance teamwork through collaborative problem solving.
  10. Working with difficult associates, how do we handle a new generation
  11. Understanding and use of technology
  12. Critical thinking skills
  13. Generational experiences [older workers have different personal and professional
  14. Building mentors between generational experiences
  15. goals/trials than younger workers and vice versa
  16. Inter-generational communication
  17. Managing a multi generational workforce
  18. Questions to Ask Before Creating an Intervention
  19. Create Connecting Relationships-Motivation
  20. Reward the Behaviors Necessary for Success
  21. Help Team Members Become Finishers
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